Privacy Policy

Introduction

At Towing Panorama City, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

1. Personal Information:

   • Name
   • Contact details (phone number, email address)
   • Billing information

2. Vehicle Information:

   • Make, model, and year
   • Vehicle identification number (VIN) when required

3. Technical Information:

   • IP address
   • Browser type and version
   • Pages visited on our website

4. Location Data:

   • Real-time location for towing and roadside assistance

How We Use Your Information

We use the information we collect to:

• Provide towing and roadside assistance services
• Communicate with you about your service requests
• Process payments and issue invoices
• Improve our website and services
• Ensure safety and compliance with legal obligations
• Send promotional materials if you opt-in to receive them

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Service Partners: Trusted towing and roadside assistance providers
• Payment Processors: To process payments securely
• Legal Authorities: When required by law or to protect our rights

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Recognize returning visitors
• Understand user behavior
• Improve website functionality

You can manage your cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. Our measures include:

• Encryption of sensitive data
• Regular security audits
• Restricted access to personal information

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Opt-out of receiving marketing communications
• Request deletion of your data, subject to legal requirements

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

Towing Panorama City reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and the revised policy will take effect immediately upon posting.

Thank you for trusting Towing Panorama City with your information. We are committed to protecting your privacy while providing reliable and efficient towing services.